Effective Date: October 21, 2025

 

1. Overview

Auto Evolution LLC respects your privacy and is committed to protecting your personal information in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and Telephone Consumer Protection Act (TCPA).

 

2. Information We Collect

We collect information you provide directly, including:
• Name, email address, phone number, vehicle information, and service preferences
• SMS message content, appointment details, and opt-in status

We also automatically collect certain technical information such as IP address, browser type, and device data when you visit our website.

 

3. How We Use Information

We use your information to:
• Schedule appointments and provide service updates
• Send quotes, invoices, and receipts
• Deliver marketing promotions and event notifications (only if you opt in)
• Improve our communication and website performance

 

4. SMS Messaging Compliance

All SMS communications follow CTIA and TCPA guidelines.
You can opt out of text communications at any time by replying STOP.
We maintain proof of opt-in and respect all opt-out requests within 24 hours.

 

5. Data Sharing

We do not sell personal data. We only share information with:
• Trusted vendors (e.g., CRM, payment processors, SMS providers like RingCentral)
• Regulatory agencies if required by law

All partners are bound by confidentiality and data-processing agreements.

 

6. Data Retention

Customer data (including phone numbers and message logs) is retained for as long as necessary to fulfill legitimate business purposes or comply with legal obligations, then securely deleted.

 

7. Security Measures

We employ SSL encryption, restricted access controls, and secure databases to safeguard your information.

 

8. Your Rights

You may request access, correction, or deletion of your data by contacting autoevolutionofbr@gmail.com.

 

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.